Neighbourhoods Housing Officer - Launceston

🏡 Neighbourhood Housing Officer – Agency Contract📍 Location: Launceston / North Cornwall
💰 Pay: £20.75 per hour
🕒 Hours: 37 hours per week (Monday–Friday)
📄 Contract: Temporary until October 2026

Are you an experienced Housing Officer looking for your next opportunity in social housing?

We're recruiting for a Neighbourhood Housing Officer to manage a geographical patch across North Cornwall, delivering high-quality tenancy and neighbourhood management services while making a real difference to local communities.
What you'll be doing:

• Managing a patch of social housing properties and acting as the main point of contact for residents.
• Delivering excellent tenancy and neighbourhood management services.
• Conducting tenancy sign-ups, property viewings and tenancy visits.
• Investigating and resolving tenancy breaches, including ASB and safeguarding concerns.
• Monitoring estate standards and contractor performance to ensure high-quality neighbourhoods.
• Building strong relationships with residents, colleagues and partner agencies.
• Supporting resident engagement and community development initiatives.

We're looking for someone with:

• Experience in social housing, tenancy or neighbourhood management.
• Strong knowledge of tenancy management and estate services.
• Excellent communication and customer service skills.
• The ability to manage a varied caseload and prioritise competing demands.
• A proactive, organised and solutions-focused approach.
• Full UK driving licence and access to a suitable vehicle (essential).

 Enhanced DBS check required.
Interested?To apply or find out more, contact Carol Jones:
📞 07375 412872
📧 cjones@rgbrec.co.uk
Or send your CV today for immediate consideration.