Working for a leading Construction Firm in the South West who specialises within property services to affordable housing, they are seeking a Tenant Liaison Officer to join the team based out of their busy Exeter office. As a Tenant Liaison Officer you will be accountable for all aspects of communication with residents before and during improvement works.
Making initial contact with residents and being an advocate for them.
Visiting residents in and around the Exeter area
Communicating with the resident and prior to, during and following the completion of the works programme to their home, through telephone calls, personal visits and written correspondence.
Communicating with the client to keep them appraised of tenant related issues.
Responding to feedback and complaints
Maintain accurate records and systems.
Promoting high performance, health & safety and quality standards
Can work on your own initiative, but also be a part of a team
The idea candidate will have worked within a similar role, or within customer services/Administration environment, driving licence is required. This is a temporary position which will be permanent for the right person, Benefits are offered and car mileage.
If this Tenant Liaison Officer role is of an interest to you then please don't hesitate to contact Emma @ RGB Recruitment OR APPLY now to submit your CV for consideration.