Filter Jobs

Job Details

Helpdesk Assistant
Henbury Bristol
Start Jan 2022 6 months contract 

Reporting to the Helpdesk Supervisor and working out of a site in Henbury on a 6 month contract. Hours of work our 37.5 per a week.


Key responsibilities of this role include:

• Managing/operating a busy switchboard 
• Issue work sheets to the site teams and monitor each task through to completion.
• Provide administration support to the projects and the team
• Produce reports and using an inhouse database
• Be the first point of contract for all customers 

• positive flexible and eager to learn
• Prior Helpdesk experience would be advantageous but not essential
• A good telephone manner and excellent communication skills
• Strong organisational skills and use of Microsoft office
• Prior knowledge of Concept Evolution would be advantageous but not essential
• Will be required to undertake an enhanced Disclosure and Barring Service check